In any performing institution or organization for this matter, there is always a good relationship on the side of the administrator and the staff. This is always brought about by good communication skills. To work professionally and to keep his team of employees’ morale, the managers will always need good communication skill which will strengthen this relationship and create positive impact to professional responsibilities in an organization.
There are a number of good reasons why as a manager, one should develop these skills and use them on a daily basis for the smooth running of the organization or the institution. Among different benefits of these skills are;
As a manager, one will be tasked to communicate regularly to his/her employees pertain their performance and even on mired of issues which may be affecting their performance, or even issues to deal with the upgrade of quality services in an organization. In this situation for a manager, good communication skills are important for giving the feedback to the employees. A proper communication to the employees will build the positive rapport between the management and the team hence performs better. Poor communication skills by a manager will create a difference between the manager and the employees hence it may hinder the workforce and as a result poor production may be experienced.
Managers therefore always need good communication skills for the better performance of their employees.
In an organization, there are various departments which work together to achieve specific goals of the organization. As a manager, he/ she will be required to use effective communication skills which will strengthen the relationship between these different departments. Therefore, good communication skills are important for the managers in creating relationships with other departments in an organization. As a result of this, there will be trust, the work of the organization will become easy towards achieving their goals, there will be joint decision making, there will be happiness within the organization and employees will work together as a family, there will be feeling of motivation in the organization, and last but not least good relationship will discourage conflicts among the employees.
As a manager, one needs to embrace outstanding listening skills in order to improve their communication skills. In any organization or even institutions, there are always conflicts between the employees which can be avoided. There may be a conflict between the management and the employee, management and the management itself, a conflict between the employee and employees. Good communication skills for a manager will therefore ensure conflict resolution. As a manager one need to embrace listening abilities by giving the conflicting parties equal opportunity to give their side of stories or even views before coming into conclusion. If the problems are solved amicably, the morale of the conflicting employees will high and they will be back on their duties without differences.
For employees to perform in their duties well, the managers need to communicate to the employees effectively. Hence an effective communication skill is key for improving the performance of employees. Effective communication can improve performance when the employees are empowered with information. This will enable them to do their work effectively and complete their tasks within the time bound ease and motivation.
Effective communication can improve performance and heathy culture between the employer and the employee by creating familyhood, good working relationship, with each other, peaceful coexistence and respect. Companies which emulate this healthy culture are always performing highly.
Effective communication skills for managers also help build teams. It creates no difference but promote team work and employees to take their own decisions and to obtain the objectives for their teams. Working in a team is always encouraged by a lot of institutions, organizations and above all the managers for the main purpose of coming up with productive ideas when they join strengths within a collective component which help the managers can do their work better.